Conditions of cancellation

The client can cancel the reservation only in person, by phone or by sending an e-mail. The notice of cancellation shall be deemed to have been canceled.

If the reservation is canceled, the client will be refunded 100% of the deposit only if it is canceled no later than 3 calendar days before the accommodation.
If the reservation is canceled later than 3 days before arrival, the client will not be refunded the deposit.
In case of cancellation of the reservation, the funds of this amount will be sent to the client no later than 7 days from the date of cancellation of the reservation to the account from which they were sent.

The reservation is valid when two conditions are met:

1.Online reservation is valid only after receiving the Booking Confirmation, which will be sent to you by email, within 24 hours of your booking.When booking by phone and for a personal booking at the reception, the reservation is confirmed immediately and the Booking Confirmation is sent to your email.

2. Reservation is valid only after payment of 30% advance payment. The payment must be paid within 7 days from the date of reservation, otherwise the reservation will be canceled.


If, due to the short time before your stay or for any other reason, you can not reimburse the advance payment within that period,please contact us at least 48 hours after reservation by mail (penzion@prijemnyoddych.sk), by phone (00421 915511258) or personally,time and method of payment we will negotiate with you individually.

We will notify you about the advance payment on our account by email Confirmation of prepayment. When you arrive at the guest house, be sure to bring us the Reservation Confirmation in printed or electronic form. If you have not yet received the Confirmation of prepayment , please bring the deposit receipt.