ARRIVA VILLAS - TERMS & CONDITIONS
1. BOOKING & PAYMENT POLICIES
- A 20% deposit is required to confirm a reservation.
- The remaining balance is due 60 days before check-in.
- Payments are accepted via credit card, or bank transfer.
- A refundable security deposit of €300 is required and will be refunded within 7 days after check-out, provided no damages occur.
2. CANCELLATION & REFUND POLICY
- Full refund if canceled at least 45 days before check-in.
- 50% refund if canceled between 30-44 days before check-in.
- No refund for cancellations made less than 30 days before check-in.
- No refunds will be issued for early departures or no-shows.
3. CHECK-IN & CHECK-OUT POLICIES
- Check-in: From 3:00 PM. Self-check-in is available.
- Check-out: By 10:00 AM.
- Late check-out is subject to availability and may incur an additional fee.
4. PROPERTY RULES & GUEST RESPONSIBILITIES
- Maximum occupancy: Each villa accommodates up to 5 guests (except for Villa Harmony, which can accommodate up to 2 guests).
- Smoking is strictly prohibited indoors. A €200 cleaning fee will be charged for violations.
- Pets are not allowed unless pre-approved. A pet fee may apply.
- Noise Policy: Quiet hours are from 00:00AM to 07:00AM to respect neighbors.
- Guests are responsible for any damages or missing items and will be charged accordingly.
- Housekeeping is included. However, guests must leave the property in a reasonably tidy condition.
5.LIABILITY & INDEMNIFICATION
- Arriva Villas is not responsible for accidents, injuries, or loss of personal belongings during the stay.
- Use of the pools are at your own risk. Note that the pools are not gated.
- Guests agree to indemnify and hold harmless the property owner from any claims arising from their stay.
6.PRIVACY & DATA PROTECTION
- Guest information will be securely stored and not shared with third parties except for legal or payment processing requirements.
7.COMPLIANCE WITH LOCAL LAWS
- Guests must comply with all local laws and regulations, including waste disposal and fire safety.
By completing a reservation, guests acknowledge and agree tothese Terms & Conditions.
Last Updated: March 2025