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cancellation policy

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Cancellations without Refund Protect option
Cancellations made 14-8 days before the first day of stay will incur a charge equal to 50% of the total booking value (direct bookings).
Cancellations made 7 days or less before the first day of stay, or in the case of non-arrival, will incur a charge equal to the cost of the full booking (direct bookings).

Cancellations with Refund Protect option
Receive a 100% refund if you cannot attend for one of the many reasons stipulated in the Terms and Conditions of Refund Protect (https://www.refundable.me/), which you accept when you upgrade to a Refundable Booking.
Refundable Bookings is a product provided by a third party: Refund Protect. All bookings that are made with the Refund Protect option are done so with the understanding that refund requests are processed solely by Refund Protect. Guests requiring a refund via this option must contact Fern Howe Guest House first in order to cancel their reservation, and then Refund Protect in order to process the refund.

In the case of delayed arrivals of early departures, we cannot provide credit for nights and/or meals not taken.
We reserve the right to cancel a booking and to provide a full refund in the event of unforeseen circumstances.

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Nights

Double Room - Fell View

These rooms are situated on the first floor and boast the following amenities:

Superior quality double Sealy mattress
In-room fridge + Hairdryer + Kettle + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

Max occupancy: 2 persons

We have two rooms of this type: Crummock and Rydal - final confirmation of room allocation will be provided the day before arrival within the check-in instructions sent out.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

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Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

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Double Room - Garden View

These rooms are situated on the first floor and boast the following amenities:

Superior quality double Sealy mattress
In-room fridge + Hairdryer + KettIe + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

Max occupancy: 2 persons

We have two rooms of this type: Grasmere and Derwent Water - final confirmation of room allocation will be provided the day before arrival within the check-in instructions sent out.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Family Suite - Fell and Garden View

This suite contains a main room with double bed and ensuite bathroom, with a door leading to an adjoining area containing a single bed.

It is situated on the second floor and boasts the following amenities:

One superior quality double Sealy mattress and one single mattress
In-room fridge + Hairdryer + Kettle + Fans
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

+

Max occupancy: 3 persons

Please note that there are some areas of reduced head height due to the location of the suite within the building.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Family Suite - Fell View

This suite contains a main room with double bed and ensuite bathroom, with a door leading to an adjoining room containing a bunk bed.
.
It is situated on the first floor and boasts the following amenities:

Superior quality double Sealy mattress
In-room fridge + Hairdryer + Kettle + Fans
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

+

Max occupancy: 4 persons

Please note that the bunk bed is not suitable for adults and accommodates children up to the age of 16. The top bunk is not suitable for children under the age of 6.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Single Room - Fell View

This room is situated on the second floor and boasts the following amenities:

Superior quality single Sealy mattress
In-room fridge + Hairdryer + Kettle + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower and bath + Luxury toiletries

Max occupancy: 1 person

Please note that there are some areas of reduced head height due to the location of this room within the building.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Single Room - Courtyard View

This room is situated on the ground floor and boasts the following amenities:

Superior quality single Sealy mattress
In-room fridge + Hairdryer + Kettle + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite wet room with shower + Luxury toiletries

Max occupancy: 1 person

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Super King or Twin Room - Fell and Garden View

This room can be configured to either have a Super King-sized bed or two single beds (Twin).

It is situated on the first floor and boasts the following amenities:

Superior quality extra-long Sealy mattresses
In-room fridge + Hairdryer + Kettle + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

+

or

Max occupancy: 2 persons

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Twin Room - Fell and Garden View

This room is situated on the second floor and boasts the following amenities:

Superior quality Sealy mattresses
In-room fridge + Hairdryer + Kettle + Fan
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

+

Max occupancy: 2 persons

Please note that there are some areas of reduced head height due to the location of this room within the building.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select

Double Room - Fell and Garden View

This room contains a main room with double bed and ensuite bathroom.

It is situated on the second floor and boasts the following amenities:

One superior quality double Sealy mattress
In-room fridge + Hairdryer + Kettle + Fans
Refreshments
Flat-screen TV with Freeview
Complimentary WiFi + USB charging ports
Ensuite bathroom with shower + Luxury toiletries

Max occupancy:2 persons

Please note that there are some areas of reduced head height due to the location of the suite within the building.

Option 1 - No deposit + free cancellation up to 15 days before arrival*

Includes breakfast
By booking direct you are getting the very best prices available

*No deposit and free cancellation up to 15 days before arrival, then 50% up to 8 days before arrival, and 100% thereafter. (Card details are collected to secure booking - full payment collected on arrival date)

check availability

less details

Select

Option 2 - With Refund Protect* cover (full payment required during checkout)

Includes breakfast
*Upgrade your booking and receive a 100% refund if you cannot attend for one of the many reasons in these Terms and Conditions, which you accept when you upgrade to a Refundable Booking.

Sickness, accident, injury, public transport failure, private vehicle failure, home emergency, immediate relative sickness, pre-existing medical conditions, and many more.

check availability

less details

Select


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