CHECK IN / OUT
Check-in is from 4:00pm and check-out time is before 10:00am. All luggage must be removed at time of check-out.
Early check-ins and late check-outs are chargeable and must be requested in advance.

PASSPORT COPIES
In compliance with Japanese Hotel Law, a copy of each guest’s passport must be sent upon check-in.

BEDS
Depending on the property, rooms can be set up with either single or king beds. Preferred bedding configurations must be requested in advance at time of booking.

DAMAGE TO PROPERTIES, FIXTURES AND FITTINGS
Guests must accept responsibility for loss and damage to the accommodation, fittings, furniture, keys and other chattels during occupation.

PETS
No pets are allowed at any accommodation, either inside, outside or remaining in vehicles parked at the accommodation unless granted written permission by BieiLife.

NON SMOKING
All BieiLife managed properties are non-smoking. This includes balconies. If guests smoke in the accommodation, an immediate ¥100,000 fine will be charged, and BieiLife reserves the right to evict the group or any individual from the accommodation without notice or refund.

For bookings made through BieiLife

A non-refundable deposit of 20% of the accommodation cost is due at time of booking to confirm your reservation.

For winter bookings (Dec 15 - March 15), full payment is required 90 days prior to your check-in date. Failure to do so will result in the reservation being cancelled. The deposit paid will be non-refundable in the event of cancellation.
For other bookings (Dec 15 - March 15), full payment is required 30 days prior to your check-in date. Failure to do so will result in the reservation being cancelled. The deposit paid will be non-refundable in the event of cancellation