・You will need to enter your credit card information when making a reservation.
・In principle, payment will be made locally on the day of accommodation by cash or credit card.
・If you cancel your reservation, please follow the rules below. A cancellation fee will be charged to the credit card you entered.

[Cancellation fee rules]
・7-3 days before the date of stay: 50% of the amount of the first night
・From 3 days before the accommodation date to the day of stay: 100% of the total reservation amount
・Unauthorized night (no show): 100% of the total reservation amount

[Check-in] 15: 00PM --20: 00PM
・Please let us know your check-in time at the time of booking as the staff will be waiting at the right time.
・If there is a change in time, please let us know by the day before arrival.
・There is no staff in the house usually so please note that you cannot use the service even if you come directly to the facility.
・In addition, we do not accept luggage storage before 15:00.
・Self-check-in is not possible based on the Kanazawa hotel Business Ordinance.

[Checkout] 11:00 AM
・The last check-out time is 11:00.

【Occupancy tax】
・Based on the Kanazawa City Accommodation Tax Ordinance, an accommodation tax of 200 yen is collected separately for each guest per night.
・Please be sure to check the total amount of accommodation tax before confirming your reservation.

【Free rental bicycle】
・Free rental bicycles are available.

【Notes】
・ We do not accept night parties, banquets, or loud conversations.
・ Please be quiet after 21:00 to give consideration to neighboring residents.
・ We do not allow anyone other than the person who made the reservation to enter the room.
・ Smoking is prohibited in the building, at the entrance and in the vicinity.
・This facility management staff is patrolling at night.

【Other】
・Please be sure to contact us in advance if check-in is delayed after 20:00 due to unavoidable circumstances such as an accident.
・f you do not come by 20:00 without prior notice, it will be considered as cancellation.
・100% of the total reservation amount will be charged based on the cancellation policy.
・Guests under the age of 18 are requested to stay with their parents.