• Check-outs end at 11:00 am; after that time midnight will be charged and if you want to leave after 2 pm you will be charged a full night.
• The tourist tax in Porto has a cost of €2 per night per person for up to 7 nights.
• For reservations during New Year's Eve, exceptionally, a deposit of € 300.00 may be charged.
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
- Check-in starts at 3pm and ends at midnight - after that time you will be charged a corresponding half night fee
- Check-outs end at 11am; after that time half a night will be charged and if you want to leave after 2pm you will be charged for a full night.
- If you need a crib we can provide one for 39€.
- The Tourist tax in Porto has a cost of 2€ per night per person up to 7 nights.
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
‣ Add our ad to your wishlist by simply clicking ❤ in the upper right corner.
‣ FAQS
• Check-in starts at 3 pm and ends at midnight - after that time, a midnight fee will be charged
• Check-outs end at 112am; after that hour, midnight will be charged and if you want to leave after 2 pm you will be charged for an entire night.
- If you need a baby cot, we can provide one for €39/stay.
- Would you like your pet's company? You can bring it with you for an additional charge to be returned in full at the end of your stay if there is no damage (200€).
- For reservations during New Year's Eve, exceptionally, a deposit of € 300.00 may be charged.
• The tourist tax in Porto has a cost of 2 € per night per person up to 7 nights.
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
- Check-outs end at 11 am; after that time, you will be charged a midnight fee and if you want to check out after 2 pm, you will be charged a full night.
- If you need a baby cot, we can provide one for €39.
- The tourist tax in Porto has a cost of 2 euros per night per person, up to 7 nights (already included in the reservation fee).
- For reservations during New Year's Eve, exceptionally, a deposit of € 300.00 may be charged.
- Add our ad to your wish list by simply clicking ❤ in the top right corner.
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
• Check-in starts at 3 pm and ends at midnight - after that time, a midnight fee will be charged
• Check-outs end at 11 am; after that hour, midnight will be charged and if you want to leave after 2 pm you will be charged for an entire night.
• If you need a baby cot, we can provide one for €39.
• The tourist tax in Porto has a cost of €2 per night per person for up to 7 nights. And it is not included in the reservation fee. Payment must be made through the platform after your reservation is confirmed.
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
• Check-in starts at 3 pm and ends at midnight - after that time, a midnight fee will be charged
• Check-outs end at 11 am; after that hour, midnight will be charged and if you want to leave after 2 pm you will be charged for an entire night.
• If you need a baby cot, we can provide one for €39.
• The tourist tax in Porto has a cost of €2 per night per person for up to 7 nights. And it is not included in the reservation fee. Payment must be made through the platform after your reservation is confirmed.
- Would you like your pet's company? You can bring it with you for an additional charge to be returned in full at the end of your stay if there is no damage (200€).
cancellation policy
close
BOOKING CANCELLATION BY THE CLIENT
Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.
You will be liable to pay the cancellation or amendment charges shown below.
More than 90 days before arrival date = 25% of the booking price.
45 – 89 days before arrival date = 50% of the booking price.
30 – 44 days before arrival date = 65% of the booking price.
15 – 29 days before arrival date = 80% of the booking price.
14 days before arrival = 90% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
You can acess our Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.
