From December to March, 100% of paid prepayments refundable when cancelled 30 days prior to arrival date or earlier (Please note that teh booking fee is non-refundable), 0% refundable if cancelled after.
From April to November, for cancellation after 3 days prior to arrival date, there will be 100% cancellation fee.

・10% Sales tax will be applied to the total accommodation cost.
・5% Booking fee will be applied to the total accommodation cost.
・All rates from June 1st 2026 includes the accommodation tax collected by Omachi city.
・Payment methods:
　For bookings from December to March, payments can be made by credit card or bank transfer in your local currency
　 (The currency will be automatically selected by your home address).
　From April to November, payments can be made by credit card only.
・Payment schedule:
　From December to March, 50% of the total amount is due at the time of booking, and the remaining balance is due 30 days prior to the arrival date.
　From April to November, please register your credit card details at the time of booking, and 3 days prior to the arrival date, the total amount will be charged to the registered card (If your arrival date is within 3 days, we will charge you within a few days of your booking.)
・Damage security pre-authorization:
　At check-in, you will be required to sign a credit card pre-authorization form to cover the cost of any damage to the property during your stay.