Cancellations up to 3 days before arrival date have a fee of 50 MXN.
For Cancellations made from 3 or less days before the arrival date no refund will aply.
No refund for early check outs or no shows

Check-in
15:00 - 23:00 hrs
Check-out
06:00hrs Until 12:00 hrs (noon)

Cancellation/prepayment
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

Children and Extra Beds
All children are welcome.

Up to two children under 10 years free per room using existing beds.

There is no capacity for extra beds in the room.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets are not allowed.

Cards accepted at this property
Hotel Hacienda Bacalar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.