General Terms and Conditions (GTC) – Vacation Apartments
Haus Sonnenblick / Am Sonnenblick 10/ 90613 Grosshabersdorf
My Real Estate GmbH / Mühlhofer Hauptstraße 12 / 90453 Nuremberg

Arrival / Departure
Check-in from 4:00 PM, check-out by 12:30 PM. The arrival and departure times apply to all days of the week. Departure must occur by no later than 12:30 PM on the day of departure. Exceeding the departure time by more than 30 minutes will result in the charge of an additional night's stay plus possible damages. Alternative arrival and departure times can be individually arranged with the landlord. If the tenant does not arrive by 10:00 PM on the day of arrival, the contract will be considered terminated after a period of 48 hours without notification to the landlord. The landlord or their representative can then freely dispose of the property. A (partial) refund of the rent due to early departure or non-arrival is generally not provided.

Special requests and side agreements are generally possible.
They require written confirmation by the landlord. For pets, the type and size must be specified.

Payment
The rental agreement becomes valid only upon receipt of the full payment into the landlord's account. Non-payment is considered a withdrawal and entitles the property to be re-let.

Withdrawal
Withdrawal from the booking agreement is generally not possible after payment of the amount. We recommend taking out travel cancellation insurance.

Data Protection
The tenant agrees that necessary data concerning their person can be stored, altered, and/or deleted within the scope of the agreement concluded with them. All personal data will be treated with absolute confidentiality. The check-in process is fully automated via a check-in link. The transmitted information such as passport, address, telephone number, and selfies are confidentially stored in accordance with the Bavarian Registration Law for up to a year and then automatically deleted.

Tenant's Obligations
The tenant agrees to treat the rented items (vacation house, inventory, and outdoor facilities) with care. If damage to the vacation house and/or its inventory occurs during the rental period, the tenant is obligated to report this immediately to the property management. Damages and defects found upon arrival must be reported immediately to the property management, otherwise, the tenant is liable for these damages. A reasonable period must be granted for the elimination of damages and defects. Claims from complaints that are not reported immediately on-site are excluded. Complaints received only at the end of the stay or after leaving the vacation house are also excluded from compensation. In the event of performance disruptions, the tenant is obliged to do everything within their legal obligation to contribute to the rectification of the disruption and to keep any damage incurred to a minimum. On the day of departure, the tenant must remove personal items, dispose of household waste in the designated containers, and store dishes clean and washed in the kitchen cabinets.

Liability
The advertisement was created to the best of our knowledge. There is no liability for influences on the rental property by acts of God, customary power and water outages, and storms. Likewise, there is no liability for unforeseen or unavoidable circumstances such as governmental orders, sudden construction sites, or disturbances caused by natural and local conditions. However, the landlord is happy to assist in solving problems (as far as possible). Liability of the landlord for the use of the provided play and sports equipment is excluded. The arrival and departure of the tenant are their own responsibility and liability. The landlord is not liable for personal items in case of theft or fire. For intentional destruction or damage, the tenant is fully liable. Parents are responsible for their children.

Final Provisions and Severability Clause
Photos and text on the website or in the flyer serve to realistically describe the property. A 100% match with the rental object cannot be guaranteed. The landlord reserves the right to change the equipment (e.g., furniture) provided it is equivalent. Should one or more provisions of these terms and conditions become ineffective, this shall not affect the validity of the remaining conditions. The ineffective regulation is to be replaced by an effective one that comes closest to the economic and legal intentions of the contractual parties. German law applies.

The place of jurisdiction and fulfillment is Nuremberg.

No Cancel of Booking possible