a) Cancellation 15 days prior to arrival: the deposit paid remains valid for 24 months as a credit towards any new booking at Clos Olivier de Serres. If the cancellation occurs less than 15 days before the scheduled arrival date, the deposit paid remains the property of the owner.

If the client does not arrive on the arrival date indicated on the contract, this contract becomes null and void, and the owner may re-let the property. The deposit remains the property of the owner, who may request payment of the remaining balance of the stay.

b) If the stay is shortened, the full price of the stay remains the property of the owner. No refund will be issued.

Article 1 - Duration of stay: the client signing this contract concluded for a fixed period cannot under any circumstances claim any right to remain on site. The stay is a minimum of 2 days and 5 days for the months of July and August.

Article 2 - Conclusion of the contract: the reservation becomes effective as soon as the customer has sent the owner a deposit of 30% of the total amount of the stay and a copy of the signed contract, before the date indicated on the contract.
A copy of the contract must be kept by the customer.
The contract concluded between the parties to this act cannot under any circumstances benefit, even partially, third parties, natural or legal persons, without the written consent of the owner.
Any violation of this last paragraph could result in the immediate termination of the stay at the customer's expense, the price of the stay remaining definitively acquired by the owner.

Article 3 - Cancellation by the customer: any cancellation must be notified by e-mail, addressed to the owner.
a) Cancellation 15 days prior to arrival: the deposit paid remains valid for 24 months as a credit towards any new booking at Clos Olivier de Serres. If the cancellation occurs less than 15 days before the scheduled arrival date, the deposit paid remains the property of the owner.
If the client does not arrive on the arrival date indicated on the contract, this contract becomes null and void, and the owner may re-let the property. The deposit remains the property of the owner, who may request payment of the remaining balance of the stay.
b) If the stay is shortened, the full price of the stay remains the property of the owner. No refund will be issued.

Article 4 - Cancellation by the owner: the owner refunds to the customer all amounts paid.

Article 5 - Arrival and departure: arrival times are scheduled from 4 p.m., unless otherwise agreed
Departure times are scheduled before 10:00 a.m., unless otherwise agreed. In the event of delayed arrival, the customer must notify the owner.

Article 6 - Payment of the balance: The balance of the price of the stay is paid before entering the premises.

Article 7 - Tourist tax: the tourist tax (in the amount of 1.89 eur per day and per person over 18 years old) is a local tax that the customer must pay to the owner who then pays it to the Public Treasury. The tourist tax is paid with the balance before entering the premises.

Article 8 - The lessor provides accommodation in good condition and consistent with the description. The premises are rented furnished with kitchen equipment, crockery, glassware, blankets and pillows, bed linen and towels.

Article 9 - An inventory and an inventory are made upon entry and exit.

Article 10 - The tenant must behave "as a good father", occupy the premises personally, maintain them and be responsible for any damage that occurs during the stay. Repairs made necessary by negligence or poor maintenance during the rental will be the responsibility of the tenant.

Article 11 - Use of the premises: the client must ensure the peaceful nature of the gîte and use it in accordance with the purpose of the premises. The tenant has an obligation to ensure that the tranquility of the neighborhood is not disturbed by the action of the tenant or his companions.

Article 12 - Capacity: this contract is established for a maximum capacity of people. If the number of customers exceeds the capacity, the owner is able to refuse additional people.
Any modification or termination of contract will be considered at the initiative of the customer.

Article 13 - Animals not allowed: This contract specifies that animals are not allowed. In the event of non-compliance with this clause by the customer, the owner may refuse access to the premises to animals. In this case, any modification or termination of the contract will be considered at the initiative of the customer and he must ensure the consequences of the presence of his pets in terms of damage or cleaning.

Article 14 - The cleaning service fixed at a flat rate of €80 to €120 depending on the accommodation will be paid by the tenant in addition before or upon arrival.

Article 15 - Insurance: the customer is responsible for all damage arising from his cause. You are invited to take out a resort-type insurance contract for these different risks.

Article 16 - Security deposit or deposit: The security deposit will generally be returned at the time of departure after the inspection of the premises, after deduction of the total value of the replacement price of broken objects, furniture or equipment, cracked, chipped or damaged and those whose wear would exceed normal for the duration of the rental. At the latest, it will be returned 1 month after the tenant's departure except in the event of a deduction.

Article 17 - In accordance with the law of January 6, 1978, you have the right to access and rectify data concerning you. The owner undertakes not to transmit the information that you have communicated to him to other companies or organizations.

Article 18 - Various French regulatory obligations - Mediation, consumer law and Bloctel: According to various articles of Consumer Law, we must inform our customers that the right of withdrawal cannot be applied to hosting services, as well as the possibility for customers to use the consumer mediator MÉDIATION CONSOMMATION DÉVELOPPEMENT, SAS https://www.medconsodev.eu, and the possibility of registering on the BLOCTEL telephone marketing opt-out list.