[Payment and Cancellation]

■ Payment
Your card details are registered at the time of booking.
The room charge is taken automatically from that card on the day before check-in.

■ Cancellation policy
・Up to 7 days before check-in ……………………………… Free
・6 to 2 days before check-in ……………………………… 50% of the total
・The day before, the day of, or no-show ……………… 100% of the total

* Periods are counted in calendar days, Japan Standard Time. A request received by
23:59 on the 7th day before check-in counts as "up to 7 days before".
* You can cancel yourself online up to 7 days before. After that, please call or email us.
* Cancellation fees are also charged to the registered card on the day before check-in.
* Once a booking is made we turn other guests away for those dates, so last-minute
cancellations cannot be refunded.