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Nights

Adults

Children

Suite King Panoramic View

Best Offer

Non-refundable

Panoramic View Suite

Suite with a view of the Bacalar Lagoon equipped with a king-size bed, air conditioning, safe, TV, and minibar. Includes private bathroom with amenities, access to the garden and pier with palapa and hammocks.

1 king size bed

En-suite private bathroom

Lagoon view.

Suite Lagoon View

Best Offer

Non-refundable

Lagoon View Suite

Suite with a view of the Bacalar Lagoon equipped with a king size bed, sofa bed, air conditioning, safe, TV and minibar. Includes private bathroom with amenities, access to the garden and pier with palapa and hammocks.

1 king size bed, 1 sofa bed

En-suite private bathroom

Lagoon view.

Suite Terrace

Best Offer

Non-refundable

Garden View Suite

Suite with a garden view equipped with 2 double beds, a sofa, air conditioning, safe, TV and minibar. Includes private bathroom with amenities, access to the garden and pier with palapa and hammocks.

2 double beds, 1 sofa

En-suite private bathroom

Garden view.

Suite Familiar

Best Offer

Non-refundable

Garden View Suite

Suite with a garden view equipped with 3 double beds, air conditioning, safe, TV and minibar. Includes private bathroom with amenities, access to the garden and pier with palapa and hammocks.

3 double beds

En-suite private bathroom

Garden view.

Location

Lake Front

Water Front

Suitability

Car Recommended

Smoking Not Allowed

Food and Drink

Restaurant

Amenities

Toiletries

Air Conditioning

Garden

general policy

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Policies.
○ Any special request is subject to availability and extra charges may apply. ○ Check-in starts at 03:00 PM | Check-out ends at 11:00 AM.
○ There is no capacity for extra beds in the rooms. ○ Full payment must be made before check-in or upon arrival at the hotel. If it is in dollars, it will be taken at the exchange rate of the day. ○ Visits from unregistered people are not accepted. ○ It is necessary to present an official ID for each guest during check-in. ○ Do not smoke in the rooms. Ilegal our dangerous substances are not allowed in the hotel. ○ Do not make excessive noise after 11 PM. ○ Keep electronic devices turned off when you are not in your room as a fan or A/C. ○ Guests are responsible for any damage they may accidentally cause within the facilities or furniture. ○ The guests are responsible for their valuables. ○ Pets are NOT allowed.
○ The hotel is not responsible for forgotten valuables.

cancellation policy

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Cancellation Policy: Non-Refundable Rate
This is the hotel's most competitive rate and is subject to strict conditions:
Prepayment: 100% of the total booking amount will be charged at the time of booking.
Cancellation: In the event of cancellation, modification, or a "No-Show," no refund will be issued.
Flexibility: This rate is non-transferable to other dates or other guests. If the guest does not arrive, the reservation is considered cancelled without the right to a refund or future credit.