GENERAL TERMS AND CONDITIONS OF VILLA VERDICCHIO

1. Rental agreement
The rental agreement is established between the lessor (hereinafter called Villa Verdicchio) and the lessee (hereinafter called 'the guest') by the declaration of agreement at the time of booking, with which the guest also agrees to the content of the booking and our general terms and conditions on the agreement. After booking, the guest will receive a booking confirmation from us.

2. Payment of the rental price
All payments are made through the secure payment system Stripe. This system registers your VISA or MASTERCARD to make payment of the rental in 2 instalments.

To guarantee your booking, you must enter your credit details in the booking system at the time of booking.

The rent will be paid as follows.
30% of the rent is to be paid at the time of booking.
70% of the rent will be charged to your credit card 14 days before arrival.

Villa Verdicchio must be in possession of the total rental amount due 14 days prior to arrival. If not, Villa Verdicchio is entitled to cancel the reservation and release the room for rental.

3. Cancellation by the guest

Cancellation up to 60 days before arrival is free of charge. Guests may cancel their booking themselves by logging into our guest portal. The login details are provided in the booking confirmation.

For cancellation between 60-30 days before arrival, the amount of deposit is due. The cancellation must be made at winelovers@villaverdicchio.com.

For cancellation less than 30 days prior to arrival, the full amount of the rental is due. Cancellation should be communicated at winelovers@villaverdicchio.com

In case of no-show or reduction of the reservation, the guest will owe the full rental price. (Cancelled) reservations cannot be transferred to third parties unless authorised by Villa Verdicchio. In case of cancellation in case of negative travel advice due to Corona (code orange or red), the full amount of rent is due. We advise our guests to take out travel and cancellation insurance.

Booked dates can be changed up to 30 days before arrival.

4. Cancellation by Villa Verdicchio
If, in case of force majeure or unforeseen circumstances, the agreed rental period must be cancelled by Villa Verdicchio, we will inform the guest as soon as possible. In any of these cases, we will provide the guest with an alternative offer as soon as possible. If this is not possible or the guest does not accept the alternative offered, a full refund will be made.

5. Maximum number of persons per room
Each room is equipped for 2 persons. Guests are not allowed to exceed this number. No extra beds can be added.

6. Children
We aim at adults who want to enjoy peace and quiet and is 'adult only' (+18 years).

7. Pets
In order to provide allergy-free accommodation for all guests, pets are unfortunately not allowed.

8. Smoking
Smoking is not allowed in the rooms, the common areas, the garden and on the terraces of the rooms. There is a designated smoking area in the garden.

9. Parking
Some parking spaces are provided at Villa Verdicchio. There is plenty space for parking cars on the quiet road at Villa Verdicchio.

10. Complaints
We try to make your stay as pleasant as possible. Despite our good care, it is still possible that you have a complaint or comment. Please discuss this with us so that we can try to resolve it to your satisfaction.

11. Damage
Villa Verdicchio is not responsible for any damage, loss or theft suffered by guests during their stay. Use of facilities and Villa Verdicchio's own grounds is at the sole risk of the guest. Villa Verdicchio shall not be liable for any damage resulting from natural disasters, acts of nature, strikes, attacks, acts of violence or accidents. If the guest damages movable or immovable property of Villa Verdicchio, this must be reported and compensated immediately.

12. Arrival and departure
You may move into your room/suite between 16:00 and 20:00 on the day of arrival. On the day of departure, it must be vacated by 10.30 a.m. at the latest. After consultation and if the situation allows, this may be deviated from.

13. Deposit
If the guest rents THE VILLA, Villa Verdicchio has the right to require a deposit of up to €500 from the guest at the start of the rental period. This deposit will be refunded at the end of the rental period, after deduction of any expenses or damages incurred by the guest.

14. Italian law
The rental agreement between Villa Verdicchio and the guest is governed by Italian law. Disputes will be submitted exclusively to the competent court in Jesi (AN), Italy.

Villa Verdicchio
Contrada Ripa 16
60034 Cupramontana
Italy