The villa is available from 4:00 PM and must be vacated by 10:00 AM. A security deposit of €800 is required for the villa, which will be charged to the debit card only in the event of damages, or can be paid in cash.

The bungalow is available from 4:00 PM and must be vacated by noon.

The reception is open 7 days a week, and check-in is possible until 10:00 PM. For late check-in, please contact us.

Off-road parking is reserved for guests. One parking spot for the bungalow and two for the villa are available.

An additional vehicle may be possible under exceptional circumstances.

Baby cots and high chairs are subject to availability.

No extra beds can be installed.

Parties/events are not allowed, and guests should avoid making noise between 10:00 PM and 7:00 AM.

The guest agrees to leave the accommodation upon departure in the same state of cleanliness as it was found upon arrival.

Any missing or damaged items will be charged for repair or replacement.

No personal items are covered by the "Villa Déhé" insurance.

The use of the pool is exclusively reserved for guests with prior authorization. Usage hours are flexible as long as the peace and well-being of all guests are respected.

Children are under the strict responsibility of their parents.

Only resident guests are allowed to enjoy the facilities of Villa Déhé. Friends or relatives of guests may be invited after prior agreement.

Any contract between the Seller and the Client is subject to French law, including the definition of jurisdictional competence.

Payment Obligation:

Any online reservation implies an obligation to pay a 25% deposit by the buyer. A reservation is considered firm and definitive, and the contract is formed upon receipt of the deposit.

Cancellation:

Any reservation can be canceled up to 30 days before the arrival date at the Gîte. The deposit will be fully refunded if paid by bank transfer or in cash. If paid by card or PayPal, a 3% deduction will be made from the refund amount to cover transaction fees. Beyond these 30 days, the full amount of the reservation will be due.

Right of Withdrawal:

In accordance with Article L.221-28-12° of the Consumer Code, the consumer does not have the right of withdrawal when contracting remotely.

Gîte Bois-Cannelle, acting as agent for SARL Le Rêve Caraibes, is registered on the European platform for online dispute resolution: https://ec.europa.eu/consumers/odr

Opposition to Telephone and Digital Solicitation:

The seller undertakes not to use the customer's provided contact information for commercial prospecting purposes. The customer also has the option to register on the "Bloctel" list of opposition to telephone solicitation (notably through the website www.bloctel.fr) in accordance with Article L.223-2 of the Consumer Code.

Mediation

Gîte Bois-Cannelle is registered on the European platform for online dispute resolution: https://ec.europa.eu/consumers/odr

In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L.612.2 of the Consumer Code, has the option to initiate a request for amicable dispute resolution through mediation, within a period of less than one year from the date of their written complaint to the professional.

This establishment has designated, through registered membership under the number 51647/VM/2310/49, the SAS Médiation Solution as the consumer mediation entity.

To contact the mediator, the consumer must submit their request using one of the following methods:

In writing to:
Sas Médiation Solution
222 chemin de la bergerie
01800 Saint Jean de Niost
Tel. 04 82 53 93 06

By email to: contact@sasmediationsolution-conso.fr

By completing the online form titled "Submit a Mediation Request" on the website https://www.sasmediationsolution-conso.fr

Regardless of the method used to file the request, it must include the following information:

The postal, telephone, and email contact details of the requester,
The name, address, and registration number with Sas Médiation Solution of the relevant professional,
A brief summary of the facts. The consumer will specify to the mediator what they expect from this mediation and why,
A copy of the prior complaint,
All documents necessary for the review of the request (purchase order, invoice, proof of payment, etc.).

Opposition to Telephone and Digital Solicitation:

The seller commits not to use the contact details provided by the client for commercial prospecting purposes. The client also has the option to register on the "Do Not Call" list (especially through the website www.bloctel.fr) in accordance with Article L.223-2 of the Consumer Code.

General Sales Conditions / Last updated: 08/08/23