Free cancellation if made up to 14 days before arrival.
In that case, if a refund is requested, Stripe fees will be withheld, as they are non-refundable, with percentages depending on the card used:

Cards issued in the European Union: 1.5% + €0.25 per transaction

Cards issued in the United Kingdom: 2.5% + 20p per transaction

International cards (USA, rest of the world):

USA (non-European card): 2.9% + $0.30 + 1.5% for international card → approx. 4.4% total

50% of the total will be charged if the cancellation is made from the 14th day up to the day before check-in.
100% of the total will be charged if the cancellation is made on the same day as check-in or in case of no-show.

Costs related to the voluntary Climate Contribution are covered by us and will not be charged in case of cancellation.

"The booking of the stay is subject to the full acceptance of the following Conditions and the Internal Regulations of the Structure (QS-H Protocol), accessible here: DOWNLOAD REGULATIONS (PDF). The Guest declares to adhere to the application of the Express Termination Clause (Article 1456 of the Italian Civil Code) for any grave breach, as detailed in Art. A.1."