Cancellation by the guest

Standard Rate

The guest may cancel free of charge up to 30 days before arrival. The booking can be cancelled directly through our guest portal. Login details are provided in the booking confirmation. Any deposit already paid will be refunded in full as soon as possible after cancellation.

If the booking is cancelled less than 30 days but more than 15 days before arrival, the deposit of 30% of the total booking amount is payable. Any deposit already paid will not be refunded. The cancellation must be submitted by email to winelovers@villaverdicchio.com.

If the booking is cancelled 15 days or less before arrival, the full booking amount is payable. The cancellation must be submitted by email to winelovers@villaverdicchio.com.

In the event of a no-show, a shortened stay or a partial cancellation, the full booking amount remains payable.

A booking may not be transferred to a third party without the prior approval of Villa Verdicchio.

A negative travel advisory does not provide an additional right to free cancellation. The cancellation conditions set out above remain applicable. We recommend that guests take out adequate travel and cancellation insurance.

Within 30 days before arrival, the booked stay dates can no longer be changed.

Non-refundable Rate

A booking made at the Non-refundable Rate cannot be cancelled or changed free of charge. The full booking amount will be charged to the guest’s credit card at the time of booking. We recommend that guests take out adequate travel and cancellation insurance.

4. Cancellation by Villa Verdicchio

If Villa Verdicchio is required to cancel the agreed stay due to force majeure or unforeseen circumstances, we will inform the guest as soon as possible.

Where possible, Villa Verdicchio will offer the guest a suitable alternative. If no alternative can be offered, or if the guest does not accept the proposed alternative, all amounts already paid will be refunded in full.