Cancellation Policy

If you need to cancel your reservation, please contact us by phone.
Cancellation fees apply from 14 days prior to the check-in date:

30–15 days before: 0%
14–8 days before: 30%
7–2 days before: 50%
1 day before / Same day / No-show: 100%

For reservations with multiple cottages, cancellation fees will apply to each cancelled cottage.
For multi-night stays, cancellation fees will apply to each cancelled night.
Refunds for prepaid amounts will be issued after deducting bank transfer fees.
Changes to stay dates or cottage type made within 14 days of check-in may incur cancellation fees as above.

Hotel Rules & Policy

Our cottages operate on mutual trust and respect. Inappropriate use may result in immediate termination without refund.
Any damage, loss, or excessive cleaning (including stains that cannot be removed) will be charged to the booking representative at actual cost.
Hair dyeing is strictly prohibited.
Smoking is not allowed indoors. Additional cleaning and repair fees will apply if violated.
Guests under 18 years old are not permitted to stay without an adult.
Pets are strictly prohibited.
Noise after 9:00 PM and any disturbance to neighbors is not allowed.
Please handle fire with care at all times.
Fireworks that create loud noise are prohibited by local regulations. Handheld fireworks are allowed only on the beach.
Please wash all kitchenware after use.
Do not take any amenities or equipment outside the property.
Please report any damage or loss immediately.
Separate trash into:
Burnable / Plastic
Non-burnable / Cans / Bottles / Plastic bottles
Please bring cardboard and styrofoam to the management building.
Bringing your own gas stove, hot plate, or charcoal grill is not allowed.
After check-out time, staff will enter for cleaning. Late check-out is available at ¥1,500 per person per hour (subject to availability).
We are not responsible for theft, loss, or damage of personal belongings.
Lost keys will incur a replacement fee of ¥5,000.

Pet Policy

Pets are strictly not allowed inside the property.
If pets are found, deodorizing, repair, and cleaning costs will be charged.
If evidence of pets (hair, odor, etc.) is found after check-out, additional cleaning, replacement, and compensation costs may apply.
Some guests may have allergies; pet-related contamination can cause serious health issues. We appreciate your understanding.

Check-in

Check-in: 4:00 PM – 9:00 PM
(If arriving after 9:00 PM, please contact us in advance at 080-9796-1127)
Please check in at the management building to receive your key.
(Do not go directly to the cottage.)
Please present your reservation confirmation email upon arrival.
Payment is required at check-in.
We accept cash, major credit cards, some e-money, QR payments, and PayPay.
Optional services must be paid for at the front desk.

Check-out

Check-out: by 11:00 AM
Late check-out will incur additional charges.
Please tidy up the room before leaving.
Separate garbage into:
Burnable / Plastic
Non-burnable / Cans / Bottles / PET bottles
Return the key to the post at the management building.
Additional charges may apply for damages, lost keys, pet violations, or excessive cleaning.