[Cancellation Policy]
Free cancellation up to 7 days prior to arrival.
Cancellations made within 7 days of arrival, or no-shows, will be charged 100% of the total booking fee.

Terms and Conditions of Accommodation / House Rules

[Preamble]
To ensure a safe and comfortable stay for all guests and to maintain good relations with our neighbors, we have established the following Terms and Conditions and House Rules. By confirming your reservation, you are deemed to have agreed to all of these terms.

Article 1 (Scope of Application)

Contracts for Accommodation and related agreements to be entered into between this Facility and the Guest to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.

In the case where the Facility has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.

Article 2 (Application for Accommodation Contracts and Submission of Guest Information)

A Guest who intends to make an application for an Accommodation Contract with the Facility shall notify the Facility of the guest's name, dates of accommodation, estimated time of arrival, accommodation charges, and other particulars deemed necessary by the Facility.

In conjunction with the preceding paragraph, you must agree to the following:

Cancellations within 7 days are not permitted (even if actual stay is less than 7 days due to unavoidable circumstances, overlapping separate contracts during the contract period are not allowed).

The guests staying at the facility must be able to communicate in Japanese or the supported foreign languages (English or Chinese).

Guests must strictly observe the precautions for using the facility.

[Obligation to Submit Guest Information] Under Japanese law, all guests are required to submit their information.

Foreign nationals without an address in Japan: Copy of passport, name, address, and occupation.

Japanese nationals and foreign nationals with an address in Japan: Presentation of an ID (passport, driver's license, etc.), name, address, and occupation.

Please note that if you do not submit these by the deadline, your reservation will be treated as a cancellation by the guest, and you will not be able to stay.

In the case where the Guest requests, during their stay, an extension of the accommodation beyond the date in the original booking, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Article 3 (Conclusion of Accommodation Contracts, etc.)

A Contract for Accommodation shall be deemed to have been concluded when the Facility has duly accepted the application as stipulated in the preceding Article.

When a Contract for Accommodation has been concluded, the Guest is requested to pay an accommodation deposit fixed by the Facility by the date specified by the Facility. The deposit is first applied to the final accommodation charges, and in the event of a cancellation, it is applied to cancellation charges and then to compensation for damages.

If the Guest fails to pay the deposit by the specified date, the Accommodation Contract shall become invalid.

Article 4 (Special Contracts Requiring No Accommodation Deposit)
Notwithstanding the provisions of the preceding Article, the Facility may enter into a special contract requiring no accommodation deposit after the Contract has been concluded.

Article 5 (Prohibitions and Observance of House Rules)

Strictly Non-Smoking: Smoking is strictly prohibited everywhere on the property, including indoors, on the balcony, and around the building. Littering of cigarette butts is also strictly prohibited.

No Noise/Parties: The facility is located in a quiet residential area. Nighttime noise, parties, and events are strictly prohibited. Please be quiet when entering/leaving the facility, in common areas, and outdoors.

No Pets: Pets are strictly prohibited from entering or staying at the facility.

Article 6 (Use of Facilities and Handling of Fixtures/Equipment)

Cleaning and Linens: There is no cleaning service during your stay. We provide one bath towel, one face towel, and one set of bed sheets per person. Please use the washer and dryer provided in the facility to wash them if necessary.

Handling of Equipment and Fixtures:

Do not take any items/equipment (including Wi-Fi devices, towels, etc.) out of the room.

Please do not enter or touch the closets where supplies (host inventory, etc.) are stored.

Moving furniture (beds, etc.) is strictly prohibited.

There is no floor heating equipment.

Trash Disposal: Please separate your trash (burnable, recyclable [cans, plastic bottles, glass bottles], and non-burnable) and put them in the respective separate bags.

When Going Out / Checking Out:

Please lock the door and turn off the air conditioner, lights, and other home appliances when you go out.

Please wash any used dishes before checking out.

Key Management: Only one key will be provided. Please be very careful not to lose it.

Article 7 (Age Restrictions and Children)

Age Restriction: Due to local ordinances and security reasons, minors under the age of 18 are not allowed to stay by themselves. They must be accompanied by a parent or guardian.

Accommodating Children: Infants and toddlers are welcome to stay, but please be aware that the facility is not specifically optimized for them and lacks dedicated equipment such as baby gates. Please book with this understanding.

Article 8 (Emergency Procedures)
Upon your stay, please be sure to check the facility manual for emergency contact methods, handling of fire-using equipment, initial response in case of fire, locking management of the facility, and trash disposal.

Article 9 (Compliance with the Number of Registered Guests)
The use of the facility is strictly limited to the "number of guests registered at the time of booking". Unauthorized entry or overnight stays by anyone exceeding the registered number of guests is strictly prohibited. If a violation is confirmed, the penalty stipulated in the following article will be charged.

Article 10 (Penalties and Compensation for Damages)
If any violation of the rules is discovered, including damage or defacement of buildings and items, we will charge penalties and compensation for damages as follows. If damage occurs, please notify us via message immediately (before checkout).

Noise, Smoking, Illegal Dumping of Trash: 50,000 JPY each

Lost Key: 20,000 JPY

Unauthorized Extra Guests: 50,000 JPY per extra person

Defacement, Damage, or Theft of Equipment: Full actual cost of replacement and/or repair

Special Cleaning due to Vomit, etc.: 100,000 JPY + actual cost of special cleaning by a professional company