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INTERNAL RULES
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This accommodation is non-smoking.
Indeed, it is strictly forbidden to smoke within the establishment in its entirety. The one and only tolerance remains the terrace, insofar as it is an outdoor space, thus reducing any risk, nuisance or degradation.

Respect for the neighborhood is essential.
Noise is no longer tolerated between 9:00 p.m. and 6:00 a.m. the next day.

Pets are accepted within the establishment, except for dangerous or protected species, as well as category 1 or 2 dogs, considered as attack, guard and defense dogs.
On the other hand, this authorization to stay with a pet does not in any way exonerate the owner of the animal from his responsibilities with regard to the accommodation and the tranquility of the neighbours. If the animal causes damage, causes the neighborhood to suffer noise pollution such as continuous barking, or if it comes to bite someone, the owner of the animal will have to answer for its actions.
It is also specified that any damage may be subject to a deduction from the security deposit, without this being called into question by the parties.

Concerning only physical reception (this does not concern automated entrances like keybox and automated locks):
For any reservation, please contact us to confirm your arrival time.
If it is impossible to receive you on the desired time slot, you will be required to cancel the reservation free of charge up to two hours before, then with a deduction of 50% between two hours before and the start time. Finally, after the arrival time, you will have to pay the reservation in full in accordance with the applicable cancellation conditions, which you also have the possibility of consulting before booking and which you will also see the details, once your reservation has been made, in the booking confirmation email and on your "Trips" page.
In the event of physical reception, any delay or late arrival (after 8:00 p.m.) may be invoiced at the rate of 10 euros per 15-minute period.

An ID document may be asked to each traveler on arrival.
In the event of refusal (or inability to present a valid photo ID), the access to the accommodation cannot be guaranteed, without prejudice to the refund of the reservation or the associated costs.

The accommodation is occuped by the tenant on a temporary time: the tenant may under no circumstances claim it as constituting his main residence.
The owner (or his representative) may enter the premises at any time in the event of suspicion of a problem that could harm property or people (complaints from the neighborhood, injunction from the police or competent administrative authorities, occupation irregular accommodation or for any other legitimate and conclusive reason).

Finally, a bank imprint of up to €300.00 will be requested before accessing the apartment (the day before or upon arrival). As this is a credit card imprint, the sum will not be debited to you EXCEPT in the event of damage, theft or anomaly noted.

It is specified here that the cleaning costs due by the traveler allow the overall cleaning of floors and surfaces, the disinfection of door handles, switches, etc. as well as the maintenance of household linen (sheets, towels, etc.) in order to allow their rotation between each stay. Under no circumstances do these costs cover the dishes or the disposal of garbage cans or bulky items.
Additional charges may therefore apply in the event of abuse or excessive dirtiness and, where applicable, these charges may be deducted from the security deposit.

The rules specific to the residence are displayed in the entrance hall of the building. Remembering the fundamental rules that govern co-ownership, these regulations are available on request and must be respected by everyone, without exception, throughout your stay, failing which you may be expelled without notice upon observation of non-compliance with one of the rules and to be held responsible for it. It is therefore necessary to comply with it.
Furthermore, any person who contravenes one of these rules will be required to assume the consequences, as civil as criminal liability as financial terms (deduction from the security deposit without the possibility that this latter is called into question by one of the parties).

BNB Toulouse

Remboursement intégral pour les annulations effectuées dans les 48 heures suivant la réservation, si la date d'arrivée est dans 14 jours ou plus.
Remboursement à hauteur de 50 % pour les annulations effectuées au moins 30 jours avant la date d'arrivée.
Aucun remboursement ne sera effectué après ce délai d'un mois avant la date d'arrivée.